The complete customer communications platform. Build better relationships with your customers with scalable messaging.
Intercom is a customer messaging platform that combines a live chat widget, targeted email automation, and a help center. It allows for personalized communication based on user behavior.
It provides a direct line of communication with users inside the product, allowing support and product teams to help users and gather feedback in context.
PMs can use Intercom to run in-app surveys, announce new features to specific user segments, and create automated onboarding campaigns to drive feature adoption and user retention.